Did you know that you can refuse a package delivery? Many people don’t realize that when a shipping company shows up at their door with a damaged item, they do not have to accept delivery of it.

Although it seems like a tough product, gun safes do get damaged on occasion. At GunSafes.com, we ask that our customers inspect their safes upon delivery. Should a customer find damage, they should call us immediately, while the delivery company is still there.

In many cases the damage is minor, and we can offer you free touch-up paint or a small refund as long as you note the damages on the bill of lading before signing for the item.

In rare cases where the safe is considered non-salvageable, you should not only contact us, but also refuse the delivery. The company will remove the product, and we will ship a replacement as soon as possible.

Each company has their own preferences for how you handle damaged merchandise, so check with them when you place your order so you will know how to handle your next dinged or dented package and get a replacement in the easiest, quickest way possible.

Now you know!